itslearning is the platform used for online courses at Kristianstad University. If your course is given through itslearning, you will learn this from the course Call to enrolment.
To get access to your course you have to register on www.hkr.se. Contact the administration of your school if you have any questions regarding registration.
NOTE! Login and registration opens one week before the course starts. Password and registration key will occasionally be sent out ahead of this time, but you can not register prior to a week before.
This is needed in your computer
itslearning is a completely web-based platform. That means you do not need to download any special software to log into your course. You use the Web browser on your computer. itslearning works with, for example Internet Explorer, Firefox and Safari. If you have a choice, we recommend Firefox. You need to be connected to the Internet at all time when logged into your course. A steady broadband connection or any other fixed connection is essential.
Although there is no need for special software to log into the course it may happen that parts of the course material requires you to have special software to take advantage of it. The most common is the Flash Player to see movie clips included in the course and Adobe Reader to read documents in the PDF format. For more information on this log in to your course.
User name and password for new students
If you are a new student with us, or if you have not studied at Kristianstad University in recent years, the username and password will be sent to you a few weeks before the next semester starts.
It is the same login and password credentials for itslearning as many other network resources at the university. Look out for your letter and save the information in a safe place. You may also need the same credentials for example to log into the library databases or to check your study results.
User names and passwords for those already studying with us
You should use your regular username and password - the same credentials as for the network and First Class. Normally the password is written in lower case letters.
Questions or problems?
If you have not received your password or if you have lost your password
If you did not receive password one week before the course starts or if you forgot your password, you can order them again on https://studentkonto.hkr.se/order/.
NOTE! If you have questions about password and login information, please contact your student administrative department. See contact information below. For more information and answers to frequently asked questions about data account and login information, please go to the page User name and password.
Questions about textbooks or course information
If you have questions about course content, course material, literature or any compulsory course sessions, please turn to the contacts that you received in your welcome letter. How itslearning will be used and what is required from you i.e. how often you should attend and interact, will be informed by your teacher. Contact information for university staff can be found using the search function at the top of the website.
If you can not log on to www.hkr.se/registration
Contact the student administration for your department.
If you can not log in to It's learning, even though you have a password
Note that logging in to itslearning is not activated until a week before the course starts. If it is less than a week prior to the beginning of the course and you still have problems logging in, please contact the IT educators at Learning Resource Center through the University helpdesk. E-mail: email@example.com
Other questions concerning registration and receiving account credentials
Contact student administration for your department:
School of Health and Society - firstname.lastname@example.org or 044 20 31 00
School of Education and Environment - email@example.com or 044 20 32 00
For us to help you as efficiently as possible, always write your name, social security number and details about the course when contacting us by e-mail.
Other questions about It's Learning
If you have other questions about the learning platform itslearning, please contact the IT educators at Learning Resource Center through the University helpdesk. E-mail: firstname.lastname@example.org