Learning platform

Log in to the learning platform Canvas

1. You need to be registered to at least one course to be able to log in. Please confirm in the Student Portal that you have a valid registration. It might take up to 24 hours after registration to get your log in activated.
2. Go to the learning platform at hkr.instructure.com
3. Log in with your student e-mail and corresponding password.

Important information

Registration gives access to your course(s)

To gain access to your course you must be registered. Please note, it can take up to one day before the course is available on Canvas after you have registered.

Activity control in third course week

In almost all courses there is an activity control in the third week of the course; you have to confirm that you intend to continue the course. If you do not participate in this activity control you will lose access to the course.

If you have lost access to a course you intend to pursue, you should contact the study administration as soon as possible.

Frequently asked questions

I have not received / lost my password

You can request login details or update your password online.

I cannot log in to Canvas even though I have the password

• Check when your course starts.
• Make sure that you are registered at the Student portal.
• Your access to Canvas will be activated one day after registration.

I cannot find my course

The two most common reasons are that you have not yet registered for the course, or that you have missed the activity control in third course week. Log on to the Student portal to check if you are registered. Contact the study administration if you think something has gone wrong. Note that it takes up to one day after registration before the course becomes available in Canvas.

How often should I log on to the learning platform?

The frequency of how often Canvas is used varies greatly between courses. Some courses require you to log in several times a week to keep up with the discussions online. In other courses you might not need to log in as often, merely for assignment submissions and document downloads. You will receive information from your teacher as to what's applicable to your course.

Some student information from the University and from the programs of study is provided via the learning platform. If you are a full-time student, you should make a habit of logging in at least once a week. Remember to log in during the third week of the course for participation in the activity control.

How do I download Canvas?

You do not need to download anything in order to log in to your course. Just open the web browser you normally use to browse the internet. Recommended browsers are the latest versions of Chrome, Firefox or Safari. The legacy Internet Explorer or Safari browsers are not recommended. Some parts of the course material might require special software. The most common are Flash Player to watch movies in the course, Adobe Reader to read documents in PDF format and Office to open uploaded documents.

On your smartphone or tablet, please download the Canvas Student app from android Google Play or Apple IOS App Store.

Contact Details

Your teachers

You can contact your teachers via the Inbox messaging function within Canvas. Telephone numbers and e-mail to all employees can be found through the search box in the green bar at www.hkr.se.

Study administration

E-mail student@hkr.se or call +44 250 3100

Helpdesk

For technical support, turn to IT educators at the Learning Resource Center. You can reach us through the University helpdesk - 3030@hkr.se or +44 2503030.

For personal help on Campus, we offer drop-in at 12:00 to 13:00 every weekday during term time. You will find us in the computer room 07-323.