IT-pedagogics/Media
We work with support for IT and media in teaching and learning, catering to both students and staff. We prioritize your learning and, therefore, we don't do the work for you; instead, we show you how to do it yourself. In the library you can borrow media equipment such as different recording devices.
How to reach us
Do you have an issue related to IT or media?
Student: Call 044-2503000 or send an email to student@hkr.se
Teacher: Call 044-2503030 or send an email to 3030@hkr.se
Example of IT and media related issues:
Office 365
- Difficulty navigating through different Office 365 applications.
- Challenges with formatting documents or presentations consistently.
- Trouble collaborating with peers on shared documents or presentations.
- Problems with file compatibility when sharing documents.
- Lack of familiarity with advanced features.
Canvas Learning Platform
- Confusion in finding and submitting assignments
- Challenges in accessing and navigating course materials, modules, or readings.
- Difficulties with understanding and using the grading system and tracking progress.
- Issues with participating in online discussions.
- Trouble accessing or submitting multimedia assignments, such as videos or audio recordings.
- Lack of understanding for online quizzes or collaboration tools.
Zoom
- Difficulties joining or starting Zoom meetings.
- Difficulties in configuring audio/video settings.
- Trouble with screen sharing or presenting content.
- Challenges in collaborating with peers in smaller groups.
- Challenges in recording sessions.
- Challenges with scheduling or managing Zoom meeting invitations.
- Trouble engaging in interactive activities like polls or annotation tools.
Useful links
Learning platform | Help with learning platform
Communications app Zoom | Help with Zoom