Go to main content.
Logotype of Kristianstad University
  • Safety and Security
  • Library
  • Canvas Learning platform
  • Email
  • Student portal
På svenska
  • Education
  • Research
  • Collaboration
  • About
  • Log in
  • Canvas Learning platform
  • Email
  • Student portal
{{ prevNode.name }}
{{ node.name }}
  • Safety and Security
  • Library
På svenska
Logotype of Kristianstad University
  • Education
  • Research
  • Collaboration
  • About
More content
{{ node.name }} {{ node.name }}
  1. HKR
  2. Education
  3. Service and support
  4. Library & Higher Education Development
  5. IT-pedagogics/Media
  1. HKR
  2. Education
  3. Service and support
  4. Library & Higher...
  5. IT-pedagogics/Media

IT-pedagogics/Media

We work with support for IT and media in teaching and learning, catering to both students and staff. We prioritize your learning and, therefore, we don't do the work for you; instead, we show you how to do it yourself. In the library you can borrow media equipment such as different recording devices.

It people

How to reach us

Do you have an issue related to IT or media?
Student: Call 044-2503000 or send an email to student@hkr.se
Teacher: Call 044-2503030 or send an email to 3030@hkr.se

Example of IT and media related issues:

Office 365

  • Difficulty navigating through different Office 365 applications.
  • Challenges with formatting documents or presentations consistently.
  • Trouble collaborating with peers on shared documents or presentations.
  • Problems with file compatibility when sharing documents.
  • Lack of familiarity with advanced features.

Canvas Learning Platform

  • Confusion in finding and submitting assignments
  • Challenges in accessing and navigating course materials, modules, or readings.
  • Difficulties with understanding and using the grading system and tracking progress.
  • Issues with participating in online discussions.
  • Trouble accessing or submitting multimedia assignments, such as videos or audio recordings.
  • Lack of understanding for online quizzes or collaboration tools.

Zoom

  • Difficulties joining or starting Zoom meetings.
  • Difficulties in configuring audio/video settings.
  • Trouble with screen sharing or presenting content.
  • Challenges in collaborating with peers in smaller groups.
  • Challenges in recording sessions.
  • Challenges with scheduling or managing Zoom meeting invitations.
  • Trouble engaging in interactive activities like polls or annotation tools.

Useful links

Learning platform | Help with learning platform
Communications app Zoom | Help with Zoom

 

Updated: 2023-07-13 by Dan Wirdefalk

Short URL: www.hkr.se/it-pedagogicsmedia

Share

  • Link, share on Email (opens up your mail)
  • Link, share on Linkedin (opens in new window)
  • Link, share on Facebook (opens in new window)
Share

Kristianstad University is part of the COLOURS European University Alliance, a partnership with eight other European universities.

Colours logo.

Contact

E-mail: info@hkr.se

Phone: +46 (0)44-2503000

More contact information

How to get here

In case of emergency
In case of emergency, call 112
The university's security guards:
+46 (0)44-2503650

Shortcuts

  • Canvas Learning platform
  • Email, log in
  • Student portal
 
  • About cookies
  • Accessibility
© Kristianstad University 2025
  • Instagram (öppnas i nytt fönster)
  • Youtube (öppnas i nytt fönster)
Social media

Kristianstad University is part of the COLOURS European University Alliance, a partnership with eight other European universities.

Colours logo.

Contact

E-mail: info@hkr.se

Phone: +46 (0)44-2503000

More contact information

How to get here

In case of emergency
In case of emergency, call 112
The university's security guards:
+46 (0)44-2503650

Shortcuts

  • Canvas Learning platform
  • Email, log in
  • Student portal
  • About cookies
  • Accessibility
© Kristianstad University 2025